What our Customers say...
When I had a small fire in our kitchen, SERVPRO of Orange Park came out and helped with our insurance claim and made my kitchen "Like it never even happened."
Kim helped me with my insurance claim over the phone and when the crew arrived they were organized and got right to work. In and out in just a couple of hours. Very thankful!
I just wanted to say thank you for the honesty this company offers! I had another company come out and charge us an astronomical amount of money. The quote from this company based on photos prior to the work being done was 5% of what the other one charged. The Orange Park SERVPRO is an honest company. Would recommend them to anyone!
Thank goodness Keith came out when my toilet line broke. Two rooms flooded plus the bathroom. They saved my two area rugs and they came back cleaned and sanitized. Exceptional customer service - highly recommend SERVPRO of Orange Park.
When I woke up on Saturday morning and water was running from our 2nd floor through the ceiling into our kitchen I realized it was too much for me to do! I called SERVPRO in Clay County was able to get help immediately! Johnathon & Trevor came out and cleaned up the mess! I am appreciative that they came on Saturday and helped us out.
So appreciative that SERVPRO of Orange Park came out and was able to pull the kitchen cabinets and the granite countertop. They took care of the mold also! Very grateful.
Ronnie was here so quickly! He got all of the standing water out even though it was Sunday! Thank goodness or more damage could have occurred!
We had our carpet and ceramic tile cleaned by Johnathon and he did a fantastic job. Very quiet and professional! Definitely will use SERVPRO again!
Wasn't sure if they would do such a small job, but called and they came and cleaned a couple rooms of floor and did a fogging to assist with odor in a rental property. Couldn't believe how inexpensive they were!
I am so glad I called SERVPRO! Kim was wonderful on the phone and was able to find me a plumber quickly. The plumber even called me to schedule! Thankful for helpful people that can help quickly! I would be quick to recommend them to anyone of my friends.
It is comforting and reassuring to deal with a company that demonstrates excellent customer service! From the first inquiry by phone to the follow up after the work, the SERVPRO staff was professional, and courteous. Not only are they very knowledgeable regarding their work, but they take the time to explain processes and answer all your questions. We have used this local SERVPRO franchise multiple times, and we would highly recommend them!
When I called in that I had a strong pet odor in a house newly purchased they came out and assessed. Chuck recommended cleaning and fogging. I was pleasantly surprised that it was scheduled quickly. They were prompt & I did not have to remove & replace the floor.
When I called them at 11 pm, they were onsite by 12:30 am! Keith was quick and efficient to do what he could to keep further damage from occurring! He worked until about 4 am to do extraction and then came back the following day with help to make sure everything was completed and start their drying process! Appreciate all he did to make my home safe!
Had two drains back up in our store and SERVPRO of North Clay County responded quickly. When they arrived the plumber was still here so they scheduled to come back first thing in the morning. They cleaned up the area that was affected quickly so we could open back up. Much appreciated!
SERVPRO of North Clay County, Oakleaf and Middleburg made the process great and kept me informed the entire time.