Recent Why SERVPRO Posts

Prepare your home before leaving on vacation

6/21/2022 (Permalink)

Blue water, sandy beach and palm trees Make sure when you return your home is as you left it by preparing it before you leave.

Many people are heading out of town soon for summer break / vacation. Here are a few helpful tips we recommend you do before you leave. 

1. Leave a ‘lived in’ home. Set timers on lamps and place a hold on packages. 

2. Lock more than just the doors. Don't forget to lock all garage entry doors, back doors, and windows. Also, if you have any pet doors, cover them from the inside. 

3. Unplug all of your appliances. Mixers, coffee makers, other daily use countertop items. It's amazing how things can short out with minimal interference. 

4. Inform your most trusted neighbors. Let them know how long you’ll be away and ask them to check the house and maybe pull your mail. 

5. Contact the alarm company and let them know that you'll be gone. Activity from certain dates will be treated as legitimate. 

6. Remove outdoor spare or hidden keys. 

7. Turn off your water. Shutting the water off, whether it’s the main line, under the toilet or the kitchen sink, will mitigate water damage loss should disaster strike. 

If you do come home after a vacation and find a problem, our number is 904-861-8870. SERVPRO of North Clay County located on Knight Boxx Road in Orange Park, Florida is locally owned and operated, and we are always glad to take care of you when the unexpected happens. 

Have a great vacation and stay safe!

We help you to know WHAT TO DO!

8/27/2021 (Permalink)

Person in a tyvek suit & respirator with hose extracting sewage from the bottom of a residential shower Not only do we help you when you need it, we advise you of things to do and not to do!

With over 30 years of experience under our belt SERPVRO of North Clay County/Oakleaf/North Middleburg has helped home owners and businesses with fire, smoke and water damage clean up.   

But, did you know, that SERVPRO of North Clay County/Oakleaf/North Middleburg has professionals that are trained and certified in Bio-Hazard clean up?  Here are some helpful tips on what to do until help arrives if you experience damage from a crime scene, vandalism or bio-hazard damage in your home or business.



  • Hose or wash egg damage from your building exterior as soon as possible
  • Vacuum glass particles from carpets
  • Save containers which reveal the ingredients of spilled inks, cosmetics and paints


  • Don’t attempt to remove ink, paint or cosmetic stains.
  • Operate damage lamps or appliances
  • Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Harmful Waste

(Sewage, blood borne pathogens, etc.)


  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat all bodily fluids as if they are contaminated.


  • Attempt cleanup of any kind
  • Touch or handle items that might be contaminated with bodily fluids.

These Emergency Tips will assist you in taking the proper actions until SERVPRO's (located in Orange Park) professionals arrive to your home or business.

Please follow these Dos and DON’Ts to help reduce damage and increase the chances of a successful restoration.  Call SERVPRO at (904) 861-8870 for assistance with any Bio-Hazard cleanup. 

We are available 24/7/365 to serve our residents and businesses.

Time to Clean your Ducts?

8/20/2021 (Permalink)

Ductwork being cleaned and then before and after and two people sleeping in bed Do you need our ductwork cleaned?

There are so many impurities that can run through your HVAC duct system which is why is it important to have them cleaned. Smoke, dust, dirt, pet dander and hair, pollen, smoke and mold can all be circulating through your ductwork.

When this occurs you, your family, employees, etc. could be exposed to allergens and triggers that keep circulating leading symptoms to occur more often. Mold growth in the ductwork or HVAC system can cause damage and as spores circulate through the air, it can pose serious health effects. Impurities that flow through your HVAC ductwork can also lead to odors in the home.

Duct cleaning services are usually on a as needed basis and while there is no need to clean them regularly, you may have certain circumstances where they need cleaning more often. For example, you may have mold or mildew growth which can cause a moldy smell or you may even be able to see mold growth within the ducts or HVAC system. Pests such as mice are also able to penetrate through ducts through the attic, crawlspace or even outdoors. If they nest or even die inside they leave behind droppings, bodies, and impurities.

If you ever find yourself needing a duct cleaning service then please feel free to call us here at SERVPRO of North Clay County/Oakleaf/North Middleburg and we can give you a quote.  We also cover Baker County/MacClenney and western Orange Park.  

There are a couple of steps that you can take to help keep the HVAC ductwork such as changing air filters on a regular basis. You can also clean the vents thoroughly with warm soapy water removing the impurities from the vents.   We offer free quotes & can give you advise or our professional opinion to determine our specific needs.

How SERVPRO’s ERP Can Help Your Business If You Experience Damage

5/12/2021 (Permalink)

Breaking Glass in Case of Fire written on glass Being prepared and ready for whatever happens is essential in your business

Since its implementation, the SERVPRO ERP (Emergency Ready Plan) system has allowed SERVPRO to respond faster and more effectively to hundreds of business calls nationwide and has saved business owners thousands of dollars in restoration costs. Learn more about SERVPRO’s ERP and how ERP can help your business if you experience damage.

What is the SERVPRO ERP?

SERVPRO’s ERP is a system that helps businesses create a readiness profile for all of their locations to be prepared for any disaster. The ERP helps business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes. It allows business owners to create customized, pre-organized profiles of their properties and locations so that in case of a disaster, we have access to any relevant documents and information immediately Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app, creating a comprehensive emergency plan for the business. A comprehensive emergency plan contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.

The SERVPRO ERP Creates Faster Responses

With a profile in the ERP system, we can respond to your business emergency faster much quicker than if you had contacted us by phone. The system allows your call to be simplified to the press of a button, saving valuable time otherwise spent searching for phone numbers, relevant documents, and communicating the situation to us. Whether your emergency is water, fire or flooding, the ERP gets us out to your business faster, which can help minimize damage with faster reaction to the emergency.

Our ERP Priority Response

Some events, such as flash flooding, may hit many buildings and neighborhoods at once. This can cause resources to get tied up quickly, and we may have to delay our response to some inquiries. With the ERP system, you can avoid having to contact a representative and get your request in before others around you. The ERP app gives you priority response to any damage emergency you have. We’re dispatched faster to your location to start handling your issue right away.

More Effective Responses with Prior Knowledge

Having critical information such as breaker locations, water lines placement, floor plans, and inventories allow our IIRC trained technicians to do their work with unmatched efficiency. By giving us a wealth of information ahead of time, businesses help to ensure that any SERVPRO teams working on your business can better understand what they are working with and the job they are doing, without wasting precious time locations breaker boxes, lines, etc.

Multi-Location Management Damage Control

Many companies operate multiple locations, some of which may be damaged in an event while others remain unscathed or encounter different problems, depending on the situation. The SERVPRO ERP system allows businesses to create separate profiles for each business location, eliminating confusion and ensuring that more severely damaged locations are treated first.

Damage of any kind can impact a business. SERVPRO of North Clay County/Oakleaf/North Middleburs is ready to respond to your company's needs 24/7. If water, storm, flood, or fire damage has impacted one or more of your locations, or if you would like to learn more about our ERP system, call us at (904) 861-8870.

Small Business Week May 2nd - 8th, 2021

5/3/2021 (Permalink)

Sign that says Support Local Business Support your local businesses!

SERVPRO franchises are owned and operated individually.   With extensive training and guidelines in place we offer the best of the best.  We treat each customer as if it were our own family.  In our line of business, whether an emergency water or fire cleanup or a tile floor cleaning job, our goal is for the "repeat customer".    Small Business Week is a celebration and appreciation of small businesses who make our community the incredible place it is. With an emphasis on local shopping and supporting local entrepreneurs, it highlights the role small businesses contribute in the nation’s economy.  Ways you can participate in Small Business Week 2021 

  • Visit and shop at a local small business you've never been to before!
  • Thank a small business for all they do in our community!
  • Support a local eatery! Dine in, take out or swing by the drive through.
  • Mention your favorite small business on social media.
 Take pride in our community and make a difference! Looking for a specific business?  Click here for direct access to our chamber directory!  Join us in celebrating Small Business Week!


7/6/2020 (Permalink)

Kitchen with light fog or mist in the air PREPARING TO REOPEN AFTER COVID-19?

As your business schedules to reopen and return to regular operations, it is important to make sure the necessary precautions are taken. Reentering a facility after COVID-19 requires more than basic cleaning or janitorial services, it requires a company with the experience of handling biohazard cleaning and virus outbreaks.

SERVPRO, in conjunction with environmental experts have developed comprehensive cleaning protocols for commercial facilities looking to reopen after the COVID-19 crisis. 

Our facility reopening cleaning includes:
Hand cleaning of all horizontal and frequently contacted surfaces such as: door handles, keyboards, desks, seating areas, handrails, copiers and printers, shopping carts, production equipment, touch screens and more. 

After hand cleaning all frequently contacted surfaces, we will apply an aerosolized disinfection solution to frequently touched porous surfaces such as upholstery, carpet, cubicles, etc.

All restrooms within the facility will be disinfected to include: toilets, sinks, partitions, counters and all other surfaces within the restrooms frequently touched.

If your facility has large open areas such as those found in warehouses or manufacturing plants, SERVPRO can mist an aerosolized EPA-registered, healthcare-grade disinfectant into the atmosphere of the area and on horizontal surfaces. If required, we can also hand clean individual pieces of equipment.

Working with renowned environmental scientists and industrial hygienists to engineer our COVID-19 cleaning and disinfection processes provides you with the most comprehensive service available, while avoiding unnecessary costs. Our technicians are trained in biohazard cleanup and certified by the IICRC. In addition, each employee is trained on the proper use of personal protective equipment to not only protect their safety, but also limit the chance of cross-contamination.

SERVPRO offers the most comprehensive COVID-19 re-opening cleaning available. We have the experience with biohazard cleanup and even previous coronavirus outbreaks such as SARS and MERS. Reentering your facility is a big step in getting back to normal business operations and requires careful planning and preparation. SERVPRO is Here to Help.

New Normal?

6/3/2020 (Permalink)

Social Distancing Social Distancing

The coronavirus has changed what it means to clean.

In the year 2019 B.C. (Before Coronavirus), homeowners or their housekeepers could basically scrub, wipe, dust and vacuum their way to a clean house.

But now many homeowners are hiring companies with specialized tools and chemicals to disinfect their homes as a way to protect themselves and their businesses to protect not only employees but their customers.

We understand the dire need of proper disinfectant services to combat the spread of COVID-19. We offer services to deep clean and disinfect your business, school, or other commercial property as well as your own home. No more guessing whether you have cleaned that doorknob or entire wall.

Our Protocols and Certification:
- We wear protective gear (masks, gloves, protective uniforms) when necessary.  i.e. a confirmed case of Covid - 19
- We use the highest quality, approved by the CDC, sanitization products
- We are certified by the Institute of Inspection Cleaning and Restoration, Restoration Industry Association

SERVPRO of North Clay County/Oakleaf/Middleburg is outfitted with the necessary tools and skills to combat this situation and help protect your employees and clients.

24/7/365 - HERE TO HELP!

4/17/2020 (Permalink)

24 7 Numbers listed WE ARE HERE TO HELP 24/7/365

Nobody can predict when a water heater will burst, a pipe will break, or your stove will catch fire while you’re cooking. That is why SERVPRO of North Clay County/Oakleaf/North Middleburg is always available, twenty-four hours a day, seven days a week.

Within minutes, water will quickly spread, saturating everything in its path. Water is absorbed into walls, floors, upholstery, and belongings. Within the first 24 hours drywall begins to swell and break down, metal surfaces begin to tarnish and furniture begins to swell and crack. The earlier SERVPRO can get to the scene, the faster water can be extracted from the area and the important step of drying and mitigation can begin.

Fire and smoke is especially destructive. Not only does the structure suffer physical damage, smoke and soot can creep into tiny spaces and settle there, leaving a lingering odor and settling in air ducts, furniture, clothes, and crevices.  In many instances property will also suffer from water damage from firefighting efforts.

Immediate response can mean all the difference in further issues .If you wait too long, there is the possibility of  the appearance of mold and mildew, wood flooring begins to swell and warp or metal and paint being affected. The longer an area remains unmitigated, restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

So remember that SERVPRO of North Clay County/Oakleaf/North Middleburg is available day or night, we are always on call, and we’re here to help.  24/7/365 you can reach us at 904-861-8870.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Clay County/Oakleaf/North Middleburg, 904-861-8870.   Also serving Westside Orange Park & Baker County.


Welcome to our new home

2/12/2020 (Permalink)

Servpro of North Clay County, Oakleaf and Middlburg Our new location

As Oakleaf, Middleburg and the surrounding areas grow and expand, so does the need for a company with the fantastic reputation of SERVPRO.  With the opening of our SERVPRO of North Clay County, Oakleaf and Middleburg office, we will be able to better assist our local community with water removal and dehumidification, cleaning of airducts and HVAC systems among other services 24 hours a day.  Our goal is to take whatever problem you have contacted us about and make it "Like it never even happened."

As we expand our footprint over the North Clay County, Oakleaf and Middleburg area, we would like to bring the great Customer Service and reputation that SERVPRO provides to more of our new neighbors who maybe haven't heard of us or used SERVPRO personally.  We look forward to growing with our new blossoming community.