Recent Posts

Polar Vortex 2021 - TEXAS - ONE TEAM

2/25/2021 (Permalink)

Van and Trailer at gas station Trailer of drying equipment headed to Texas - ONE TEAM

When the local franchises receive over 24000 phone calls from customers experiencing water losses due to frozen pipes bursting in their homes and businesses it is a call to action for franchises not affected!  We received this call on Tuesday evening the 16th and dispersed a crew on Thursday the 18th at 5:30 am.  

Our 2nd crew headed towards Texas loaded down with more drying equipment and supplies on the 23rd.   The amazing thing about SERVPRO you ask??  We are all ONE TEAM when the time comes and the need arises!  

So very thankful to be able to travel and assist the customers located in Texas that have damage to their homes or businesses.  Thankful for our wonderful staff that continues to shine day after day helping customers get through a difficult time.   

We strive to treat each customer we serve in the highest regard and their home or business as if it were our very own.   

You can trust us to the same for you!  ONE TEAM!

Busted pipes can bust the holiday season

11/20/2020 (Permalink)

Leaking pipe Pipe leaking

When temperatures plummet, the risk of your pipes freezing and bursting skyrockets. In fact, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the Insurance Institute for Business and Home Safety.

The pipes most at risk are those in unheated interior spaces such as basements, attics, and garages. But even pipes running through cabinets or exterior walls can freeze. The good news is there are some simple things you can do to keep your water running and your house dry.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” says Susan Millerick, IBHS spokeswoman. “So for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes, and the cost of your insurance deductible.” Use the pipe insulation liberally to protect any vulnerable pipes.

How to Beat the Freeze

Once the temperature starts dropping outside, you should take measures inside to keep your pipes warm and water running. Research conducted by the Building Research Council at the University of Illinois shows that the “temperature alert threshold” is 20° F, especially if you have uninsulated pipes running through an uninsulated space.  

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do:

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How to Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. “If you suspect the pipes are frozen, be careful when thawing them out because if the pipe has already burst, the water will come flowing out and flood your home,” says John Galeotafiore, who oversees Consumer Reports’ testing of home products and power gear.

If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.)

Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.

Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, a kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.

Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call a licensed plumber if you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe.

If you have any questions or run into any issues with busted pipes, frozen or not, feel free to give our office a call.

Standard services offered with Certified: SERVPRO Cleaned

11/18/2020 (Permalink)

Certified: Servpro Cleaned logo Certified: SERVPRO Cleaned logo

Certified: SERVPRO Cleaned is a program that was developed by SERVPRO to allow employers to give its employees peace of mind about the cleanliness and safety of their office space. Standard services with this program focus on cleaning and disinfectant application to frequently contacted touch points.  These touch points may include:

  • Door knobs, pulls, and locks, as well as 1 square foot around the knob, pull or door jambs
  • Push doors
  • Light switches, switch covers, and accessible outlet covers
  • Countertops, tabletops, vanity tops, and desktops while taking measures to control overspray and limit potential damage to other items (e.g paper products, electronics devices, personal property). Disinfection of accessible surfaces without moving contents
  • Chair arms, backs, and height/swivel controls
  • Faucets, sinks, soap dispenser, towel dispenser, dryer, water fountains, napkin dispenser
  • Cabinet door and drawer exterior, door and drawer pulls/knobs
  • Toilets, urinals, bathroom stalls around locks and handrails, handrails, bathroom fixtures (e.g. toilet paper dispenser and paper towel dispenser)
  • Telephones, computer equipment, shared office equipment

Turkey Fryer Fire

11/18/2020 (Permalink)

Man with Turkey Fryer that is on fire Turkey Fryer Fire

Tips to help prevent deep fried turkey accidents

  • Keep outdoor fryers off decks, out of garages and a safe distance away from trees and other structures.
  • Make sure the turkey is thawed and dry before cooking. Ice or water that mixes into the hot oil can cause flare-ups.
  • Watch the weather. Never operate a fryer outdoors in the rain or snow.
  • Place the fryer on a level surface, and avoid moving it once it's in use.
  • Leave 2 feet between the tank and the burner when using a propane-powered fryer.
  • Follow the manufacturer's instructions to avoid overfilling. Oil can ignite when it makes contact with the burner.
  • Choose a smaller turkey for frying. A bird that's 8 to 10 pounds is best; pass on turkeys over 12 pounds.
  • Never leave fryers unattended.
  • Purchase a fryer with temperature controls, and watch the oil temperature carefully. Cooking oil that is heated beyond its smoke point can catch fire. If you notice the oil is smoking, turn the fryer off.
  • Turn off the burner before lowering the turkey into the oil. Once the turkey is submerged, turn the burner on.
  • Wear goggles to shield your eyes, use oven mitts to protect your hands and arms and keep an "ABC" or grease-rated fire extinguisher close by. Do not to use water or a garden hose on a fire related to Turkey Fryers.
  • Skip the stuffing when frying turkey, and avoid water-based marinades.
  • Keep children and pets away from the fryer at all times.
  • Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing.
  • Opt for an oil-less fryer. This uses infrared heat, rather than oil, to cook the turkey.

Cracking a water damage case

10/8/2020 (Permalink)

Cracked toilet bowl Cracked toilet bowl

When SERVPRO of North Clay County/Oakleaf/North Middleburg receives a call about a water damage one of the first things we do is attempt to find the source of the damage if the homeowner is unsure where it is coming from.

This particular case was a very easy find. Our office received a call about a water damage in our local area and we sent a team out to assess the damage and begin to work on fixing the issue.

When we arrived we noticed that the toilet bowl in the second bathroom had a huge crack and water had gone into most of the house.

Over the course of a few days, our crew was able to remove the flooring in the effected area along with some of the kitchen cabinets and began the drying process.

If you have a similar situation, feel free to give us a call at 904-861-8870.

How to Choose and Use a Fire Extinguisher

8/11/2020 (Permalink)

Different types of Fire Extinguishers Fire Extinguishers

Here at SERVPRO of North Clay County/Oakleaf/Middleburg we like to keep our local community as informed as possible.

The best way to choose what type of Fire Extinguisher is to first know what type of fire you are dealing with.

There are a few different grades of Fire Extinguisher-A, B, C, D and K

A is the common household extinguisher

B is used to combat grease and gasoline fires

C is used with electrical equipment

D is used on flammable metals

K is the most common restaurant extinguisher

Using a Fire Extinguisher follows four easy steps

Pull the pin

Aim low

Squeeze the lever slowly

Sweep the nozzle from side to side

For more information on how to choose and use a fire extinguisher, visit https://www.usfa.fema.gov/prevention/outreach/extinguishers.html

Cleaning Area Rugs

8/11/2020 (Permalink)

Cleaning Area Rugs Cleaning Area Rugs

An area rug can be used a few different ways. To designate a certain area of a room or to protect the flooring underneath.

SERVPRO of North Clay County/Oakleaf/North Middleburg offers a few different options for cleaning area rugs.

Our fantastic team can clean your area rug where it is located in your home but we also have options for having it cleaned at our warehouse. We can either bring the rug to our warehouse or you can drop it off and then we can begin the process of steam cleaning your area rug.

Once your area rug is cleaned, SERVPRO of North Clay County/Oakleaf/North Middleburg can either deliver the rug to your home or you can stop by our warehouse and pick up the area rug.

Whichever option you choose, feel free to call SERVPRO of North Clay County/Oakleaf/North Middleburg and we will be more then happy to assist.

Build a Sandbag and how to use it

8/10/2020 (Permalink)

Sandbags in doorway Sandbags in doorway

Where can I get sandbags from?

Sandbags can be purchased from some local hardware stores or landscaping suppliers. During times of flood and storm, quantities may be distributed by your local Council. Contact your local Council or visit their web site for further information.
When significant flooding is occurring, sandbags maybe in limited supply and may only be issued by the Council or State Emergency Service (SES) on a case by case basis. So be prepared and purchase/prepare your own sandbags prior to, or when aware of an impending flood event.
Self-inflating sandbags are ready-to-use sandbags that don’t require filling are a light weight alternative to traditional sandbags. They will self-inflate when they come into contact with water and can be stored a long time. Self-inflating sandbags can be purchased from some local hardware stores or landscaping suppliers.

How do I fill the sandbag?

  • It is preferable that you only use sand to fill the bags. Soil, clay, gravel or a mixture of these is not usually recommended.

  • Sandbags only need to be filled to 2/3 full.

  • Do not over fill as they will be too heavy to carry. A filled sandbag can weigh 15-20 kilograms.

  • Do not tie the top of the bag. The top of the bag may be tied for transport purposes only.

Where do I need to put the sandbags?

  • For most buildings to reduce the impact of flooding, sandbags should be placed over floor wastes and drains (e.g. laundry, shower and bath) to prevent backflow of grey water entering. Sandbags should also be used in front of doorways / roller doors and brickwork vents.

  • Most standard homes and buildings on a concrete slab can be protected with less than 25 sandbags.

  • It is not always necessary to place a sandbag wall around your whole building to provide protection.  This may only be necessary if it is on stumps or constructed of materials such as timber or fibro sheeting. Before building a sandbag wall consideration should be given to how you would remove floodwater that could become trapped between the sandbag wall and your building. (e.g. pump, siphon or bailing bucket).

If you have any further questions, call SERVPRO of North Clay County/Oakleaf/North Middleburg.

Six Reasons Why Your Roof Is Leaking

8/7/2020 (Permalink)

Leaking roof Leaking roof

It happens to everyone at some point in time: You notice a dark stain on the ceiling or streaks on your walls. Or even worse, you see droplets or a stream of water flowing from these areas. Your roof is leaking!

Leaks seems to come from out of the blue, for no good reason at all. Even on newly installed roofs or relatively young ones, leaks can happen. There are several reasons and factors that should be considered:

  1. Compromised shingles
    It may be due to poor installation and workmanship, faulty materials or it may have been mother nature with a wind or hail storm: Once shingles that have blown off, fallen off or out of place due to improper installation the integrity of your roof system has been compromised and this can cause leaks. Many times, this can be spotted from the ground, however on some roofs a professional may be required to inspect.
  2. Compromised Valleys
    The roof valley (The “V” created where two sloping roofs meet) could have been punctured. Either the valley metal (open valley) or shingles (closed valley) could have been damaged either accidently by other personnel or roofers stepping in them or if maintenance is neglected, buildup of debris could cause water buildup and leaks.
  3. Poor installation or materials
    One of the most common causes for leaks is poor workmanship. If an unexperienced roofing contractor did not install the materials properly, leaks almost always occur. Leaks caused by improper installation can include the roof membrane, roof flashing, roof vents or chimney, although these can be punctured by various things. The most common problem with these areas are poor installation of materials.
  4. Punctured roof or obstructed water flow
    Falling limbs or trees, hail or other objects can cause major damage to a roof. After a storm, it is highly recommended to have an inspection as soon as possible if signs of a leak are present. Even if the roof was not punctured, debris could block water flow causing pooling which can seep into your home and cause damage, including leaks. Keep the gutters clean and the entire roof free of debris to prevent damage.
  5. Improper Room Ventilation
    Improper ventilation in rooms where high moisture is generated (like bathrooms, kitchens, sunrooms) can cause moisture to build up and cause serious damage over time. Be sure these rooms are ventilated properly to avoid problems.
  6. The roof is just too old
    Roofs don’t last forever: Once the materials in your roof age beyond their life expectancy they begin to break down, compromising the integrity of your roof.

If you have a leak, let us take a peek.

Call SERVPRO of North Clay County/Oakleaf/North Middleburg at 904-861-8870 to have our team assist with your water damage.

Flood Factor

7/6/2020 (Permalink)

High rising water High rising water

SERVPRO of North Clay County/Oakleaf/Middleburg is always keeping an eye out for resources that we can provide to our community to help with any issues that may arise.

Our latest find is https://floodfactor.com/ , which is a website where you can input you Florida Zip code and that map will designate whether your home is in an area where there is a high possibility of flooding.

Flood Factor has a few different resources such as a flood risk explorer which allows you to see an estimate of the flood risk in your area as it changes as far as 30 years in the future.

Flood risks are increasing because of the environment. Flood Factor also has an area on its site where you can how environmental changes will be affecting a larger area.

The final section listed is a community solutions section which provides ideas on how you can lessen the risk of flood in your area in the future.